Topcon

  • Professional Services – OEM Support Specialist

    Requisition ID
    2018-2855
    Experience Level
    Specialist
    Industry
    Agriculture & Construction
    Employment Status
    Regular Full-Time
    Location : Location
    US-CA-Livermore
    Category
    Engineering
  • Overview

    Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). Topcon Positioning Group designs, manufactures and distributes precise positioning products and solutions for the global surveying, construction, agriculture, civil engineering, BIM, mapping and GIS, asset management and mobile control markets.  To  learn more about Topcon career opportunites go to  www.topconcareers.com.

     

    See how TPS is changing things: https://www.youtube.com/user/TopconToday

     

     Work closely with Professional Service leadership, Sales, and Product Management in a OEM Support, pre and post sales role. Will be the driving force in increasing sales of OEM products through our OEM partners to meet or exceed financial goals set by Topcon’s (SMT).

     

     

     

    Responsibilities


     

    • Provide pre and post-sales support for OEM’s on 2D and 3D positioning products.
    • Provide support and training to OEM’s and their distribution network.
    • Work closely with Sales and Marketing staff to provide business solutions for the OEM customers.
    • Communicate and collaborate with Professional Services, sales support, production, engineering, Product Management and other departments on issues affecting OEM products.
    • Resolve OEM complaints and queries.
    • Prepare Service Bulletins, field correspondence and updates as required.

     

    Qualifications


     

    • Education & Experience • AS or BS in Civil Engineering, Construction Engineering or similar preferred.
      • > 5 years’ experience in heavy highway and road construction.

      Knowledge, Skills & Attributes • Working knowledge of OEM heavy machinery and industry
      • Good communication skills (written and oral).
      • Good training and presentation skills (in person and online)

     

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