Topcon

  • Customer Service Rep/Order Desk

    Requisition ID
    2019-3040
    Experience Level
    Entry Level
    Industry
    Agriculture & Construction
    Employment Status
    Regular Full-Time
    Location : Location
    US-OR-Portland
    Category
    Customer Service/Support
  • Overview

    The Topcon Solution Stores are the retail arm of Topcon Positioning Systems and offer the latest technology in Geopositioning products for direct sale to the end user. Topcon offers the hardware and software solutions you need to get the job done.

     

    Topcon is driven to help you meet construction demands with innovative solutions for land surveyors, engineers, and contractors that help you work smarter and faster. Some of these include robotic total stations allowing the operator to control machinery from a distance via remote control, GPS Survey Equipment for high speed and accuracy, Drones for 3D aerial mapping, laser levels and hand held ruggedized computers.

     

    See how we are changing things: https://youtu.be/lyEvQ-t6Fpk

    From breaking ground to final inspection, Topcon's leading-edge construction solutions give you the tools to be more efficient, improve your accuracy and better manage your data, machines, and crew.

     

    Provide Showroom and customer Service support.

    Responsibilities

    Inside sales, Customer Service, Phone answering,  assist walk in customers, process orders in Netsuite, assist Sales, Accounting, etc.

    Qualifications

    Education & Experience

    High School Education

     

    Past customer service experience would be very helpful.

     

    Knowledge, Skills & Attributes

    Experience with MS Office. Excel, Word, Outlook.

     

    Any past experience with NetSuite or any erp/crm system would be very helpful.

     

    Ability to learn the products we sale (Topcon, Seco, etc) and adapt to new ERP/CRM system.

     

    Pleasant voice (phone answering)

    Customer service and sales experience.

    Good demeanor

    Quick to smile

    Dress clean and proper

    Good hygiene

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